Terms and Conditions
Effective Date: June 8, 2024
Thank you for choosing Shay’s Kitchen for your homemade meal delivery needs. These Terms and Conditions govern your use of our website and services. By accessing or using our website or placing an order, you agree to be bound by these Terms and Conditions.
1. Use of Website:
You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you are at least 18 years old.
2. Ordering and Payment:
- When you place an order through our website, you agree to provide accurate and complete information.
- Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
- Payment for orders is processed securely through our chosen payment processor. By providing payment information, you represent and warrant that you have the legal right to use the payment method.
3. Delivery:
- We will deliver your order to the address specified during the ordering process. It is your responsibility to provide accurate delivery information.
- We will make every effort to deliver your order within the specified timeframe. However, delivery times may vary depending on factors beyond our control.
- If you are not available to receive the delivery, we may leave the order at your doorstep or with a neighbour, unless otherwise instructed by you.
4. Cancellations and Refunds:
- You may cancel your order within a specified timeframe before the scheduled delivery date. Please refer to our cancellation policy for more information.
- Refunds will be issued in accordance with our refund policy, which may vary depending on the circumstances of the cancellation.
5. Intellectual Property:
- All content on our website, including text, images, graphics, logos, and software, is the property of Shay’s Kitchen or its licensors and is protected by copyright laws.
- You may not reproduce, distribute, modify, or otherwise use any content from our website without our prior written consent.
6. Limitation of Liability:
- In no event shall Shay’s Kitchen, its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or services.
7. Indemnification:
- You agree to indemnify and hold harmless Shay’s Kitchen, its directors, officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of our website or services, or your violation of these Terms and Conditions.
8. Governing Law:
- These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa.
9. Changes to Terms and Conditions:
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use our website or services after any changes, you agree to be bound by the revised Terms and Conditions.
10. Contact Us:
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Shay’s Kitchen
Parklands, Western Cape
South Africa
Email: info@shayskitchen.co.za
By using Shay’s Kitchen website and services, you agree to be bound by these Terms and Conditions.