Privacy Policy
Effective Date: 8th June 2024
Thank you for choosing Shay’s Kitchen for your homemade meal delivery needs. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services or interact with our website.
1. Information We Collect:
We collect personal information you provide to us when you register an account, place an order, or communicate with us. This may include:
- Name
- Contact information (such as email address, phone number, and delivery address)
- Payment information
- Dietary preferences or restrictions
- Any other information you choose to provide
2. How We Use Your Information:
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support
- Communicating with you about your orders or account
- Personalising your experience and offering tailored recommendations
- Improving our services and website
- Complying with legal obligations
3. Information Sharing:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with certain third parties to facilitate our services, including:
- Payment processors to process your payments securely
- Delivery partners to fulfil your orders
- Service providers assisting us with website hosting, maintenance, and analytics
These third parties are obligated to use your information only as necessary to provide the services to us.
4. Data Security:
We prioritise the security of your personal information and have implemented appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.
5. Your Choices:
You have the right to review, update, or delete the personal information we hold about you. You can also opt-out of receiving marketing communications from us at any time by contacting us at the email address provided below.
6. Children’s Privacy:
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so that we can take appropriate action.
7. Changes to this Policy:
We may update this Privacy Policy from time to time, and any changes will be posted on our website with an updated effective date. By continuing to use our services after any changes, you agree to the revised Privacy Policy.
8. Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Shay’s Kitchen
Parklands, Western Cape
South Africa
Email: info@shayskitchen.co.za
By using Shay’s Kitchen services, you consent to the collection and use of your information as described in this Privacy Policy.